TERMS AND CONDITIONS

You, the taxpayer, agrees to be bound by the following terms and conditions that govern the use of services of Tax Store. We will commence your work, subject to signing and accepting this contract and sending us back via e-mail on mawsonlakes@taxstore.com.au or by submitting a hard copy of this contract at our office. By signing this contract you authorize us to send you the final checklist to provide any remaining electronic or hard copy documents needed to complete the work.

• Our scope of work includes compilation, preparation and lodgment of your business GST and tax returns. Client is liable to substantiate any documents related to any claims made. By signing this contract, you are also giving us the authority to lodge the tax documents on your behalf to the Australian taxation office.

• You, authorize trained staff of Tax Store to review and lodge your business GST and Tax Return to the Australian Taxation Office (ATO) based on the information you provided and in accordance with the Income Tax Assessment Acts of 1936 and 1997.

• You acknowledge that the 8 to 10 working day refund we advertise is not a guarantee. All returns are subject to review by Tax Store and the ATO. A tax refund may be delayed for several reasons such as inaccurate information, being a new taxpayer, or an unusually large refund. Tax Store is not liable for any delays.

• Tax Store assures that your information will be kept private according to our Privacy policy.
• These Terms and Condition are governed by the laws of Australia. Tax Store reserves the right to amend these Terms and Conditions.

• Refund Policy: Upon submission of your tax information, Tax Store, under most circumstances, will not issue a refund of the fees. However, certain exceptions apply. Tax Store may also issue a refund if you attempt to cancel your submission before services are provided. Our services are provided once we review your return information and either lodge your return or attempt to contact you via email or telephone regarding the information on your return.

• Consultancy Charges: For every physical / telephonic appointment with our associates or principle, clients are subject to charge for consultancy of $ 50 per hour with our associate accountants and $ 100 per hour with Partner and senior executives ( pro rata) even if they don’t proceed with the work further, all liaison with ATO, Banks or different organization on behalf of the clients would be treated as same, all associates are required to note the proper time allocated to each job and mention on clients file to invoice their clients accordingly. By signing below clients are subject to bind by this policy.

• On behalf of Tax Store, we assure you to provide best possible services and standard with competitive price.